Trent Okafor
2am on a Saturday and an actual human answered the phone. That alone was worth it.
Response from the owner
That is exactly why we staff it that way, Trent. Glad we could get you back up.
20 to 30 minutes away
AC Repair and HVAC Service in Matthews, NC
Same-day AC and heating repair in Matthews. We fix the upstairs-downstairs temperature problem properly, with zoning rather than a bigger unit.
The short answer
Kessler Heating & Air serves all of Matthews with same-day AC and heating repair. The most common issue in Matthews two-storey subdivisions is a significant upstairs to downstairs temperature difference, which is usually a zoning and return-air problem rather than equipment failure.
What we actually see here
Upstairs and downstairs temperature imbalance on a single zone
Matthews filled in through the 1990s and 2000s, and it filled in upward. Two-storey homes dominate whole subdivisions here, most of them running a single system for both floors.
The complaint we hear most in Matthews is that upstairs sits 8 degrees warmer than downstairs from May to September. That is almost never a failed system. It is one piece of equipment trying to serve two floors with no zoning and a return path that ignores the fact heat rises. Zoning or a properly staged system fixes it. A bigger condenser does not, and it will make the humidity worse.
Where we work in Matthews
- Sardis Plantation
- Brightmoor
- Providence Downs
- Callonwood
- Stonecrest
ZIP codes: 28104, 28105
Services in Matthews
Matthews questions
How fast can you get to Matthews?
Typical drive time is 20 to 30 minutes from our shop on 5210 Old Pineville Road. We hold same-day slots every day, and we run 7 days a week including holidays with no surcharge.
What do you charge in Matthews?
The same as everywhere else we serve. $89 for a full diagnostic, credited in full if you book the repair, and no trip or fuel charge for the distance. Our standard repair and install ranges are published on the pricing page.
What goes wrong most often in Matthews homes?
The complaint we hear most in Matthews is that upstairs sits 8 degrees warmer than downstairs from May to September. That is almost never a failed system. It is one piece of equipment trying to serve two floors with no zoning and a return path that ignores the fact heat rises. Zoning or a properly staged system fixes it. A bigger condenser does not, and it will make the humidity worse.
Do you cover the whole of Matthews?
Yes, including Sardis Plantation, Brightmoor, Providence Downs, Callonwood and the surrounding ZIP codes: 28104, 28105.
Matthews customers, in their words
4.9 from 287
Bill Traeger
Good install and the crew was professional and tidy. Only reason for four stars is the permit inspection took longer to get scheduled than I expected, though to be fair that is the city's timeline not theirs.
Grant Whitmore
Upstairs was always 8 degrees hotter. They explained it was a zoning issue and not a broken AC, then actually fixed the zoning instead of selling me a new condenser. Honest work.
Your AC quit. Cold air by tonight.
Two ways to start. Pick whichever suits the state you are in right now.
We call back within 30 minutes during business hours. Licensed H3-XXXXX.