Four ways to reach us
Talk to a person, not a phone tree
Someone answers 24 hours a day, every day. If it is an emergency, calling is always faster than typing.
Hours
| Monday | 7am to 7pm |
|---|---|
| Tuesday | 7am to 7pm |
| Wednesday | 7am to 7pm |
| Thursday | 7am to 7pm |
| Friday | 7am to 7pm |
| Saturday | 8am to 5pm |
| Sunday | 9am to 4pm |
Emergencies are answered 24 hours a day, every day of the year. Outside the hours above, the same number reaches an on-call technician at the same price. No overtime charge exists here.
Have this ready when you call
Not required, but it usually saves a trip and gets you a tighter price on the first call.
- 1Roughly how old the system is, even a guess
- 2What it is doing: no air, warm air, strange noise, water, or a smell
- 3What the thermostat is set to and what the room actually reads
- 4Whether the outdoor unit is running, and whether the breaker has tripped
Where we are
Kessler Heating & Air LLC5210 Old Pineville Road
Charlotte, NC 28217
Licensed H3-XXXXX, NC State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors
Cities we cover
No trip or fuel charge anywhere inside these areas.
Our promise on response
We call back within 30 minutes during business hours. Outside business hours, emergency calls are answered live and dispatched immediately.